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Senior Customer Success Manager

About the Role

Own strategic customers at a well-backed startup, drive measurable value and turn strong partnerships into retention and growth.

What's on Offer

€65,000 - €85,000

TBC

    Join a well-backed startup with a product customers care about and a team ready to scale. As Senior Customer Success Manager, you will own key relationships and make sure customers realise clear, lasting value.

    You will lead onboarding, build success plans, guide adoption, spot risk early and create expansion opportunities through trusted advice. You will work across product, sales and support, bringing the customer voice into decisions and helping improve the playbook for the next stage of growth.

    This role suits a commercial, consultative customer leader who can handle senior stakeholders and complex accounts. You will have autonomy, visibility and the chance to shape customer success in a fast-moving company.

    Salary, package and working pattern: TBC.

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